Our Customer Service team plays a starring role in our quest to deliver exceptional customer satisfaction with each and every sale. Whether it's helping process orders and answering questions or responding to all manner of customer inquiries, this team enjoys engaging and educating people about our products and making the sales process quick and easy.

As a team, Customer Service seeks to build relationships with customers, earn their trust and find positive resolution to whatever request, whenever possible. When you join Rainin Customer Service, you’re joining a team that customers consistently give high marks for being courteous, attentive and highly professional.

From the exceptional design, quality and purity of our products, to our comprehensive and conscientious pre- and post-sale support, Rainin has built a culture that puts the customer at the center of our universe. Check us out! We offer a great work/life balance, competitive wages and benefits and opportunities for professional growth and advancement.

Benefits at a Glance

Why Rainin?

As a part of the METTLER TOLEDO family of companies, Rainin offers a unique blend of culture, expertise and stability. The spirit of innovation and entrepreneurship that began with founder Ken Rainin still thrives in every corner of the company.

Our culture is hands-on, highly collaborative and fun loving. We are passionate about our customers, respect our colleagues and are wholly focused on designing and manufacturing the world’s finest liquid handling instruments and consumables.

That the majority of our customers are involved in leading edge research to cure disease around the world drives our desire to produce the very best, no matter where we work.

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Customer Service Team

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